Lanaknits customer service

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WynneK wrote
on Dec 10, 2008 4:12 PM

I just wanted to let the group know that I recently had a problem with yarn purchased from Lanaknits (they carry hemp and hemp blends). They were just super to deal with. They replied right away and replaced the problem yarn with a nicer one, at no charge. Although I'm disappointed that I had a problem, these things happen, and their willingness to try to make it right was outstanding. I highly recommend them.

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AndreaW wrote
on Dec 10, 2008 5:33 PM

 Thanks for sharing that. I've looked @ their website before + was tempted. It's hard to know how a company will be to deal w/ when they are so far away. I'll keep your comments in mind.

        Take Care,    Andrea

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